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Task guide
Close and archive a matter
Work the closure checklist, clear what blocks the close, close the matter, and archive it so its file is dated for retention.
Start the closure
- Open the matter, then Closure, and choose Start closing. The button shows once the matter is open.
- The matter takes its own copy of the firm's closure checklist: bills settled, documents indexed, originals returned, deadlines and tasks closed, and the rest.
- Whoever does each line ticks it with a note.

What blocks the close
Under What stands in the way the tab lists each blocker in the system's own words, with a note on what may be done about it. Two kinds never mix.
Blockers that read "No permission passes this; it has to be settled first.":
- a balance on the matter's client ledger;
- a sub matter that is not closed;
- a hearing still listed after today;
- a task still open;
- a required checklist line not done.
Blockers that read "A written reason from somebody holding the override passes this.":
- unbilled work in progress;
- bills not yet paid;
- originals the firm still holds, since a will or a deed is often kept in safe custody past its matter. The line links to the matter's originals.
Close, archive, reopen
- Close matter dates the matter closed once nothing stands in the way.
- Close with a reason shows where only blockers that may be passed remain and you hold the override. The reason goes on the record.
- Archive matter asks for a reason, takes it out of the working lists and dates its file for retention from its type's years. A type that keeps its files indefinitely, as for wills and titles, archives with no destruction date.
- Reopen matter brings a closed matter back to open, with a reason on the record.
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Read next
- The originals registerRecord every deed, will, certificate and passport the firm holds, where it is kept, who has it out, and every movement since it arrived.
- Retention and legal holdsHow long the firm keeps each class of record, the nightly review list, two person destruction, and holds that stop it.
- Open a matterRecord the enquiry, add the client and parties, clear the conflict check and complete the opening checklist, then open the file.