Concept
The emergency override
For the rare moment someone must act beyond their permissions, the override opens access for four hours, with a reason, a second sign in and a notice.
When it is for
A partner is in hospital and a filing is due today on a matter nobody else can open. The emergency override exists for that: a way to act at once, with the firm told and the use kept on the record.
By default only the managing partner holds it.
How it works
- Open Settings, Overrides and choose Start an override.
- Give the Reason: what the emergency is and what you need to reach. Choose Start override.
- Confirm it is you with your password and your second step.
- Access opens for four hours and then closes by itself. End override closes it sooner.
- The firm administrator is told immediately.
The report
Every use is listed for good under Emergency overrides on Settings, Overrides, with who used it, when, why and for how long.
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- The audit trailEvery change, and every view of confidential material, is written down with who, what and when, in a record no one can edit.