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Docavra

Task guide

System health and alerts

See whether the firm's deployment is healthy, which release it runs, and the operational alerts that need someone's attention.

Health

Settings, System health opens on Checks: whether each part of the deployment is working, the Queues of background jobs, the last verified Backup, the Audit chain check, the database Migrations, the Document storage, and the Integrations the firm connects to.

Releases

The Releases tab lists the versions the deployment has run, newest first, with what each changed. We keep every firm on a current release, so the law the system applies does not fall behind.

Alerts

When something needs a person, such as integration credentials about to expire, a file that failed its virus scan, or a failed nightly check, the system raises an alert. Alerts reach the firm's administrators in the app, and by email or text message where they are serious.

  1. Open the Alerts tab to see what is open, or narrow it to those acknowledged.
  2. Open an alert to read what happened and what to do.
  3. Acknowledge it once someone is dealing with it, so others know.

Sign in attempts

Settings, Security, Login attempts lists recent sign in attempts across the firm, including failures, so an administrator can see an account under attack and unlock one that is locked.

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