Your downloads and your own signature

Downloads

Downloads in your account menu lists every zip of documents you asked for. It is there if you may download many documents at once.

You ask for a zip from the documents register, by ticking documents and choosing Download as zip, or from a folder on a matter (see Upload documents and keep their versions). The zip is gathered in the background, so you can carry on working; you are told when it is ready.

Each row shows the download, what it holds, its size, when you asked for it and its Standing. Open one for Download details:

• The download gives the documents asked for, the files in it, its size, the matter and folder, when it was asked for, when it is ready and Kept until, and whether it has been taken.
• Left out lists files that could not go in, and why. A file goes in only if you could download it on its own now; one still being checked for viruses, waiting for approval or beyond your access is left out and named.
• Download zip takes it. You are asked to confirm first. A zip is kept for a day and can be taken once; after that, or if it has gone, Ask again gathers it anew.

Nothing in a zip bypasses the usual rules: every file in it is recorded in its document's access log as a download.

Your own email signature

Every email sent from a matter carries a signature under your words. By default it is the firm's, with your name and details filled in. Where the firm has switched on People's own signatures, your Profile page shows a Signature section with:

• The signature your messages carry, shown as it will print.
• Write your own, or Edit your own once you have one. Write it in the Message box; tokens in it are filled in with your details, and the Preview shows how it reads as you write. Save it.
• Use the firm's signature, a switch. It is on until you have written your own; turn it off to send yours. Your own signature is followed by the firm's name, address and registered numbers, which every message carries.
• Versions, the earlier versions of your signature, each with the reason it changed and who changed it.

You need the right to connect a mailbox to open the signature pages; see Connect your mailbox and file mail. The firm's own signature is written once by an administrator; see The firm's email signature.